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Frequently Asked Questions

  • Can I use DUO Cleansing Balm around my eyes?
    Yes, DUO Cleansing Balm is formulated to be safe for use around the eyes to remove makeup. However, take care to avoid direct contact with the eyes and perform a patch test if you have sensitive eyes.
  • Do I need to follow up with other skincare products after using DUO Cleansing Balm?
    While DUO Cleansing Balm provides multiple skincare benefits, it's recommended to follow up with your regular skincare routine, including toner, serum, and moisturizer, for comprehensive nourishment and hydration.
  • Can I use DUO Cleansing Balm as my only cleanser?
    Yes, DUO Cleansing Balm can be used as a standalone cleanser as it effectively removes makeup, dirt, and impurities.
  • What are the five functions of DUO Cleansing Balm?
    DUO Cleansing Balm offers a versatile approach to skincare by combining five essential functions in one product: makeup removal, facial cleansing, exfoliation, massage, and treatment.
  • Will DUO Cleansing Balm leave a residue on my face after washing?
    DUO Cleansing Balm contains beauty ingredients that can provide nourishment and hydration to your skin. While it's designed to be effective and gentle, some users may notice a light layer of beneficial ingredients after washing. This residue can be beneficial for your skin, offering additional care and moisturization.
  • Is DUO Cleansing Balm suitable for all skin types?
    Yes, DUO Cleansing Balm is formulated to be gentle and suitable for various skin types, including sensitive skin. It aims to provide effective cleansing and care without causing irritation.
  • How often should I use DUO Cleansing Balm?
    You can use DUO Cleansing Balm once or twice a day, depending on your skincare routine and personal preference. It's suitable for both morning and evening cleansing.
  • Will DUO Cleansing Balm clog my pores?
    DUO Cleansing Balm is designed to cleanse and care for your skin without clogging pores. It aims to remove impurities and nourish the skin, promoting a healthy complexion.
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